{"id":1285,"date":"2018-02-23T07:00:18","date_gmt":"2018-02-23T07:00:18","guid":{"rendered":"https:\/\/sw-themes.com\/porto_dummy\/?post_type=product&#038;p=1285"},"modified":"2025-01-24T15:09:11","modified_gmt":"2025-01-24T12:09:11","slug":"iso10002","status":"publish","type":"product","link":"https:\/\/www.isokalite.org\/?product=iso10002","title":{"rendered":"ISO 10002 Belgelendirme Hizmeti"},"content":{"rendered":"<p>M\u00fc\u015fteri memnuniyetini, m\u00fc\u015fterilerin beklentileri kar\u015f\u0131l\u0131\u011f\u0131nda mal ve hizmetten sa\u011flad\u0131\u011f\u0131 fayda olarak tan\u0131mlayabiliriz. ISO 10002 M\u00fc\u015fteri Memnuniyeti Y\u00f6netim Sistemi, \u015firketin potansiyel m\u00fc\u015fterileri ile daha karl\u0131 ve uzun d\u00f6nemli ili\u015fkiler kurulmas\u0131 ve bu ili\u015fkileri geli\u015ftirmesini sa\u011flayan bir y\u00f6netim yakla\u015f\u0131m\u0131d\u0131r. Bu standart, \u00f6ncelikle geri bildirime (\u015fik\u00e2yetler d\u00e2hil) a\u00e7\u0131k olan m\u00fc\u015fteri odakl\u0131 bir ortam\u0131n olu\u015fturulmas\u0131, al\u0131nan her bir \u015fik\u00e2yetin \u00e7\u00f6z\u00fcme ula\u015ft\u0131r\u0131lmas\u0131 ve m\u00fc\u015fteri hizmetinin iyile\u015ftirilmesi ile ilgili y\u00f6netim taahh\u00fctlerinin yerine getirilmesini \u00f6ng\u00f6rmektedir.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>M\u00fc\u015fteri memnuniyetini, m\u00fc\u015fterilerin beklentileri kar\u015f\u0131l\u0131\u011f\u0131nda mal ve hizmetten sa\u011flad\u0131\u011f\u0131 fayda olarak tan\u0131mlayabiliriz. ISO 10002 M\u00fc\u015fteri Memnuniyeti Y\u00f6netim Sistemi, \u015firketin potansiyel m\u00fc\u015fterileri ile daha karl\u0131 ve uzun d\u00f6nemli ili\u015fkiler kurulmas\u0131 ve bu ili\u015fkileri geli\u015ftirmesini sa\u011flayan bir y\u00f6netim yakla\u015f\u0131m\u0131d\u0131r. Bu standart, \u00f6ncelikle geri bildirime (\u015fik\u00e2yetler d\u00e2hil) a\u00e7\u0131k olan m\u00fc\u015fteri odakl\u0131 bir ortam\u0131n olu\u015fturulmas\u0131, al\u0131nan her bir \u015fik\u00e2yetin \u00e7\u00f6z\u00fcme ula\u015ft\u0131r\u0131lmas\u0131 ve m\u00fc\u015fteri hizmetinin iyile\u015ftirilmesi ile ilgili y\u00f6netim taahh\u00fctlerinin yerine getirilmesini \u00f6ng\u00f6rmektedir.<\/p>\n","protected":false},"featured_media":2589,"template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.isokalite.org\/index.php?rest_route=\/wp\/v2\/product\/1285"}],"collection":[{"href":"https:\/\/www.isokalite.org\/index.php?rest_route=\/wp\/v2\/product"}],"about":[{"href":"https:\/\/www.isokalite.org\/index.php?rest_route=\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.isokalite.org\/index.php?rest_route=\/wp\/v2\/media\/2589"}],"wp:attachment":[{"href":"https:\/\/www.isokalite.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1285"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}